There are several possible reasons why you can not connect to AV1:
- AV1 is switched off
- AV1 is out of battery
- AV1 is without cellular or WiFi coverage
- AV1 has four red lights in a square and needs a restart
- AV1 is connected to another device
If you're not in the proximity of AV1 we recommend that you contact someone who is. That way you can ensure that it is on, with battery and internet connection.
- What do the different colours on AV1’s head signal?
- How often should AV1 be charged?
- How do I restart AV1?
- I need a new keyword, what do I do?