Where do I find KOMP’s serial number?
You find the 8-digit serial number in the app or on the sticker on the back of KOMP.
In the app:
- Press Settings > General > About KOMP
AV1
About AV1
Getting started with AV1
AV1 Assistant
Get started with AV1 Assistant
FAQ and troubleshooting AV1 Assistant
How do I download the AV1 Assistant app?
How do I register as an assistant?
How do I add an AV1 to my AV1 Assistant app?
How do I add a WiFi-network from the AV1 Assistant app?
Where can I find AV1’s serial number?
Error message: Couldn’t find an AV1 with that keyword
Error message: We could not find that assistant
Error message: Someone has already used that keyword
Privacy and safeguarding
Subscriptions and returns
FAQ and troubleshooting AV1
Can AV1 be charged overnight?
How long does the battery last?
How long does it take to charge AV1?
How often should AV1 be charged?
How can I see the battery level of AV1?
Can AV1 be used while charging?
How do I restart AV1?
The video stream quality is poor, what is wrong?
Can't connect to AV1
How do I edit my secret code?
The AV1 keyword doesn’t work, what should I do?
I need a new keyword, what should I do?
I can’t remember my secret code, what should I do?
KOMP Family
Get started with KOMP
Keyword and invitations
Administrators and user profiles
App features
Sleep Mode
How do I change language on KOMP?
How do I activate the weather widget on KOMP?
How do I change the timezone on KOMP?
Technical specifications
What are the network requirements for KOMP?
Where do I find KOMP’s serial number?
Which KOMP model do I have?
KOMP Technical specifications
FAQ and troubleshooting KOMP
How to add a WiFi network to KOMP?
The KOMP keyword does not work, what is wrong?
How to restart KOMP?
How do I add a new KOMP?
Can a WiFi network be added remotely on KOMP?
The conversation does not start after the countdown, what is wrong?
I cannot connect to KOMP via Bluetooth
Error message: “KOMP is not available”
How to connect KOMP to a wired network?
Why is the KOMP keyword showing as "unknown"?
KOMP Onboarding Guide
KOMP Pro
Get started
Introduction to KOMP Pro
Shortcut for KOMP Pro on your home screen
Inviting and removing staff members
Groups and access levels
Content, Calendar and Clock
Inviting the family
Using the interface
Troubleshooting KOMP Pro
KOMP Manage
What is KOMP Manage?
Create shortcut for KOMP Manage
Inviting and removing staff members
Inviting the family
Introduction to Groups
Group managers
Creat, edit and delete a group
Make KOMP unit ready for a new user
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