What is AV1 and how does it work?

Getting started with AV1

Keywords and secret code

Add a WiFi network to AV1

Streaming and using AV1

AV1's privacy features

Subscriptions and returns

Can AV1 be charged overnight?

How long does the battery last?

How long does it take to charge AV1?

How often should AV1 be charged?

How can I see the battery level of AV1?

Can AV1 be used while charging?

How do I restart AV1?

The video stream quality is poor, what is wrong?

Can't connect to AV1

How do I edit my secret code?

The AV1 keyword doesn’t work, what should I do?

I need a new keyword, what should I do?

I can’t remember my secret code, what should I do?

Get started with AV1 Assistant

Generate new keyword from the AV1 Assistant app

How do I download the AV1 Assistant app?

How do I register as an assistant?

How do I add an AV1 to my AV1 Assistant app?

How do I add a WiFi-network from the AV1 Assistant app?

Where can I find AV1’s serial number?

Error message: Couldn’t find an AV1 with that keyword

Error message: We could not find that assistant

Error message: Someone has already used that keyword

How do I set up KOMP?

Social Distancing - adding a network remotely

Using the KOMP app

How do I invite new users to KOMP?

Where do I find the KOMP keyword?

I've received an invite to KOMP via SMS

Administrators and user roles

How do I activate the weather widget on KOMP?

Where do I find KOMP’s serial number?

Technical specifications

Returns of KOMP

How to add a WiFi network to KOMP?

What are the network requirements on KOMP?

The KOMP keyword does not work, what is wrong?

How to restart KOMP?

How do I add a new KOMP?

Can a WiFi network be added remotely on KOMP?

Error message: “Couldn’t find KOMP”

The conversation does not start after the countdown, what is wrong?

KOMP is continuously loading, what is wrong?

I cannot connect to KOMP via Bluetooth

Error message: “KOMP is not available”

How to connect KOMP to a wired network?

Inviting and removing staff members

Introduction to Groups

Create, edit and delete a group

Group managers

Permissions for staff members

Content and video calls

Clock

Calendar and reminders

Inviting the family

Using the KOMP Pro interface

Activate microphone and camera in the browser

I have not received an invitation e-mail