Error message: “KOMP is not available”
This error message indicates that it is not possible to connect to KOMP. This happens when the power cable is out, or KOMP is not connected to WiFi. Please double check with the user that the power cable is inserted in KOMP. If the error message is still present, there is something wrong with the Wifi connection. Restarting KOMP often solves the problem.
If that does not work, there might something wrong with the WiFi network. Often, restarting the router helps. You can restart a router by removing the plug for 30 seconds.