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AV1

About AV1

What is AV1 and how does it work?

Streaming and using AV1

AV1's battery

Technical specifications AV1

Getting started with AV1

Getting started with AV1

Add a WiFi network to AV1

AV1 WiFi Guide

Keywords and secret code

AV1 Assistant

Get started with AV1 Assistant

Get started with AV1 Assistant

Generate new keyword from the AV1 Assistant app

FAQ and troubleshooting AV1 Assistant

How do I download the AV1 Assistant app?

How do I register as an assistant?

How do I add an AV1 to my AV1 Assistant app?

How do I add a WiFi-network from the AV1 Assistant app?

Where can I find AV1’s serial number?

Error message: Couldn’t find an AV1 with that keyword

Error message: We could not find that assistant

Error message: Someone has already used that keyword

AV1 Admin

Introduction to AV1 Admin

School contacts and allocating an AV1

Privacy and safeguarding

AV1's privacy features

Subscriptions and returns

Subscriptions and returns

FAQ and troubleshooting AV1

How can I see the battery level of AV1?

How do I restart AV1?

The video stream quality is poor, what is wrong?

Can AV1's volume be controlled?

Can't connect to AV1

How do I edit my secret code?

The AV1 keyword doesn’t work, what should I do?

I need a new keyword, what should I do?

I can’t remember my secret code, what should I do?

Komp Family

Get started with Komp

How do I set up Komp?

Using the Komp app

Inviting new users to Komp

I've been invited to Komp

Komp Onboarding Guide

App features

Administrators and user roles

Sleep Mode

Display options

How do I change the language on Komp?

How do I activate the weather widget on Komp?

Adding and editing a photo

How do I change the timezone on Komp?

Technical specifications

What are the network requirements for Komp?

Where do I find Komp’s serial number?

Which Komp model do I have?

Can I use a different SIM card for my Komp?

Komp Technical specifications

Subscriptions and returns

4G subscription

Returning your Komp

Changing your payment details

Troubleshooting Komp

Restarting Komp

Error message: “Komp is not available”

The Komp keyword does not work

The Komp keyword is showing as "unknown"

The conversation does not start after the countdown

I cannot connect to Komp via Bluetooth

The countdown does not start

Error message: "Komp hung up"

FAQ

What are the requirements for the Komp app?

Where do I find the Komp keyword?

How to add a WiFi network to Komp?

Can a WiFi network be added remotely on Komp?

How do I add a new Komp?

How to connect Komp to a wired network?

Can I use the Komp app on my phone as well as my tablet?

What are the USB ports on Komp for?

How can I reset my Komp?

Komp Pro

Get started

Introduction to Komp Pro

Shortcut for Komp Pro on your home screen

Inviting and removing staff members

Make Komp unit ready for a new user

Groups and access levels

Introduction to Groups

Create, edit and delete a group

Group managers

Permissions for staff members

Content, Calendar and Clock

Content and video calls

Clock

Calendar and reminders

Inviting the family

Inviting the family (Komp Pro)

Using the interface

Using the KOMP Pro interface

Troubleshooting KOMP Pro

Activate microphone and camera in the browser

I have not received an invitation e-mail

Komp Manage

What is Komp Manage?

Create shortcut for Komp Manage

Inviting and removing staff members

Inviting the family

Introduction to Groups

Group managers

Create, edit and delete a group

Internet and Komp

Make Komp unit ready for a new user

Contact us

How can I contact you directly?

All Categories ​>​ ​AV1 ​ > ​ ​About AV1

About AV1

4 articles

What is AV1 and how does it work?

The basics of AV1 and what the lights on its body signal

Updated 4 months ago by Johanna Dovander

Streaming and using AV1

How to start a video stream, move AV1, raise your hand and change expressions

Updated 5 months ago by Johanna Dovander

AV1's battery

We recommend to charge AV1 every night with the supplied charger. If AV1 is used all day, it might need to be recharged during the day. It is possible to charge AV1 while streaming. When AV1 is almos…

Updated 4 months ago by Johanna Dovander

Technical specifications AV1

Which model do you have? This article differs based on which model of AV1 you have. Which model you have is stated on the label found on the package. AV2. Launched July 2018 AV1(b). Launched August 2…

Updated 6 months ago by Sven Inden

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