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AV1

About AV1

What is AV1 and how does it work?

Using AV1 as a student

AV1's battery

Technical specifications AV1

Getting started with AV1

Getting started with AV1

Add a WiFi network to AV1

AV1 WiFi Guide

Keywords and secret code

AV1 Assistant

Get started with AV1 Assistant

Get started with AV1 Assistant

Generate new keyword from the AV1 Assistant app

FAQ and troubleshooting AV1 Assistant

How do I download the AV1 Assistant app?

How do I register as an assistant?

How do I add an AV1 to my AV1 Assistant app?

How do I add a WiFi-network from the AV1 Assistant app?

Where can I find AV1’s serial number?

Error message: Couldn’t find an AV1 with that keyword

Error message: We could not find that assistant

Error message: Someone has already used that keyword

AV1 Admin

Introduction to AV1 Admin

School contacts and allocating an AV1

Privacy and safeguarding

AV1's privacy features

Subscriptions and returns

Subscriptions and returns

FAQ and troubleshooting AV1

How can I see the battery level of AV1?

How do I restart AV1?

The video stream quality is poor, what is wrong?

Can AV1's volume be controlled?

Can't connect to AV1

How do I edit my secret code?

The AV1 keyword doesn’t work, what should I do?

I need a new keyword, what should I do?

I can’t remember my secret code, what should I do?

Where can I find the software version of my AV1 robot and app?

Komp Family

Get started with Komp

How do I set up Komp?

Using the Komp app

Inviting new users to Komp

I've been invited to Komp

Komp Onboarding Guide

App features

Administrators and user roles

Sleep Mode

Display options

How do I change the language on Komp?

How do I activate the weather widget on Komp?

Adding and editing a photo

How do I change the timezone on Komp?

Technical specifications

What are the network requirements for Komp?

Where do I find Komp’s serial number?

Which Komp model do I have?

Can I use a different SIM card for my Komp?

Komp Technical specifications

Subscriptions and returns

4G subscription

Returning your Komp

Changing your payment details

Troubleshooting Komp

Restarting Komp

Error message: “Komp is not available”

The Komp keyword does not work

The Komp keyword is showing as "unknown"

The conversation does not start after the countdown

I cannot connect to Komp via Bluetooth

The countdown does not start

Error message: "Komp hung up"

How to restart an app on your device

FAQ

What are the requirements for the Komp app?

Where do I find the Komp keyword?

How to add a WiFi network to Komp?

Can a WiFi network be added remotely on Komp?

How do I add a new Komp?

How to connect Komp to a wired network?

Can I use the Komp app on my phone as well as my tablet?

What are the USB ports on Komp for?

How can I reset my Komp?

Have you received a pop-up asking you to start a 4G subscription?

Komp Pro

Get started

Introduction to Komp Pro

Shortcut for Komp Pro on your home screen

Inviting and removing staff members

Make Komp unit ready for a new user

Groups and access levels

Introduction to Groups

Create, edit and delete a group

Group managers

Permissions for staff members

Content, Calendar and Clock

Content and video calls

Clock

Calendar and reminders

Inviting the family

Inviting the family (Komp Pro)

Using the interface

Using the KOMP Pro interface

Troubleshooting KOMP Pro

Activate microphone and camera in the browser

Which browsers do Komp Pro support?

I have not received an invitation e-mail

Komp Manage

What is Komp Manage?

Create shortcut for Komp Manage

Inviting and removing staff members

Inviting the family

Introduction to Groups

Group managers

Create, edit and delete a group

Internet and Komp

Make Komp unit ready for a new user

Contact us

How can I contact you directly?

All Categories ​>​ ​Komp Family ​ > ​ ​Technical specifications

Technical specifications

5 articles

What are the network requirements for Komp?

Which wireless standards and security mechanisms does KOMP support?

Updated 2 months ago by Johanna Dovander

Where do I find Komp’s serial number?

You find the 8-digit serial number in the app or on the sticker on the back of KOMP.

Updated 9 months ago by Johanna Dovander

Which Komp model do I have?

The different Komp models. There are three Komp models available; EV2b. EV2 EV1 Setup and some functionality might differ depending on which version you have. You can find the model number on the dev…

Updated 4 months ago by Johanna Dovander

Can I use a different SIM card for my Komp?

Unfortunately it is not possible to use the Komp with another SIM card or via another provider. The Komp device comes with a SIM card as default. The SIM card can only be used with the Komp device. I…

Updated 1 month ago by Lizette

Komp Technical specifications

Learn about the technical specifications of KOMP

Updated 1 month ago by Johanna Dovander

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