AV1
About AV1
What is AV1 and how does it work?
Using AV1 as a student
AV1's battery
Technical specifications AV1
Getting started with AV1
Add a WiFi network to AV1
AV1 WiFi Guide
Keywords and secret code
AV1 Assistant
Get started with AV1 Assistant
Generate new keyword from the AV1 Assistant app
FAQ and troubleshooting AV1 Assistant
How do I download the AV1 Assistant app?
How do I register as an assistant?
How do I add an AV1 to my AV1 Assistant app?
How do I add a WiFi-network from the AV1 Assistant app?
Where can I find AV1’s serial number?
Error message: Couldn’t find an AV1 with that keyword
Error message: We could not find that assistant
Error message: Someone has already used that keyword
AV1 Admin
Introduction to AV1 Admin
School contacts and allocating an AV1
Privacy and safeguarding
AV1's privacy features
Subscriptions and returns
FAQ and troubleshooting AV1
How can I see the battery level of AV1?
How do I restart AV1?
The video stream quality is poor, what is wrong?
Can AV1's volume be controlled?
Can't connect to AV1
How do I edit my secret code?
The AV1 keyword doesn’t work, what should I do?
I need a new keyword, what should I do?
I can’t remember my secret code, what should I do?
Where can I find the software version of my AV1 robot and app?
Komp Family
Get started with Komp
How do I set up Komp?
Using the Komp app
Inviting new users to Komp
I've been invited to Komp
Komp Onboarding Guide
App features
Administrators and user roles
Sleep Mode
Display options
How do I change the language on Komp?
How do I activate the weather widget on Komp?
Adding and editing a photo
How do I change the timezone on Komp?
Technical specifications
What are the network requirements for Komp?
Where do I find Komp’s serial number?
Which Komp model do I have?
Can I use a different SIM card for my Komp?
Komp Technical specifications
4G subscription
Returning your Komp
Changing your payment details
Troubleshooting Komp
Restarting Komp
Error message: “Komp is not available”
The Komp keyword does not work
The Komp keyword is showing as "unknown"
The conversation does not start after the countdown
I cannot connect to Komp via Bluetooth
The countdown does not start
Error message: "Komp hung up"
How to restart an app on your device
FAQ
What are the requirements for the Komp app?
Where do I find the Komp keyword?
How to add a WiFi network to Komp?
Can a WiFi network be added remotely on Komp?
How do I add a new Komp?
How to connect Komp to a wired network?
Can I use the Komp app on my phone as well as my tablet?
What are the USB ports on Komp for?
How can I reset my Komp?
Have you received a pop-up asking you to start a 4G subscription?
Komp Pro
Get started
Introduction to Komp Pro
Shortcut for Komp Pro on your home screen
Inviting and removing staff members
Make Komp unit ready for a new user
Groups and access levels
Introduction to Groups
Create, edit and delete a group
Group managers
Permissions for staff members
Content, Calendar and Clock
Content and video calls
Clock
Calendar and reminders
Inviting the family
Inviting the family (Komp Pro)
Using the interface
Using the KOMP Pro interface
Troubleshooting KOMP Pro
Activate microphone and camera in the browser
Which browsers do Komp Pro support?
I have not received an invitation e-mail
Komp Manage
What is Komp Manage?
Create shortcut for Komp Manage
Internet and Komp
Contact us
How can I contact you directly?
All Categories > Komp Pro
16 articles
Everything you need to know as an administrator to get started with KOMP Pro
4 articles by 3 authors
Learn about groups and how to edit access levels for staff members.
4 articles by 2 authors
Learn how to send messages, pictures and video call through KOMP Care
3 articles by 1 author
Learn how to invite family members to KOMP
1 article by 1 author
Learn how to navigate KOMP Pro's interface on desktop or mobile
Tips and tricks if something should go wrong
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